Arc of Macomb County Michigan

Complaint: The arc of macomb county does not care about its css employees or its consumers. They are only interested in money. They are suppose to care about the mentally and physically disabled but don’t. I have seen them not care when they people in houses that do not belong in the homes. They do not care what other consumers say. They lie. They fire employees and make up excuses so they cannot get unemployment. You go to the supervisors for help with a situation and they do nothing. You go above the supervisor heads and they still do nothing. You make a complaint and what they do is find a reason to fire you. Then they fight you from collectiing unemployment. They leave consumers without staff for more then 24 hours. They don’t watch the homes like they should. They forget to schedule people on purpose and just expect the staff stay because staff knows not to leave. I have seen staff work 31 straight hours or more without a break and no sleep because staff isnot allowed to sleep at any homes. When you call they do not answer because they are to busy. Staff can call in a day in advance but supervisors will no return calls and they staff gets written up because no one got back with them. Do not work for Arc or send your family member to them. They do not care.They ar only interested in the money. If you complain then you are put on their list of not cooperating and they look for reasons to fire you. They give CSS crazy hours or if you get a supervisor upset they will knock them down to part time hours. They don’t put a schedule up until the day before the shift or day of. So if you work a 2nd job which many do you have a hard time keeping the hours. Arc is known to turn a deaf ear to any complaints made by consumers or css staff. They close the doors when a consumer comes to talk to them. THey tell he person at the front desk to say they are in a meeting. So please if smart you would not have your worse enemy work at Arc or go to the Arc.

Tags: Social Services

Address: Gratiot Clinton Twp, Michigan USA


Phone: 586-469-1600

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Arc of Macomb County Michigan is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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