Complaint: Do Not use Atlas Asphalt. They are unreliable and unprofessional. I hired them to sealcoat my driveway in October 2012. They sealed the driveway and the same night it rained. It took them over two weeks to come back and clean up the mess. By then the sealcoat material got tracked all over the brandnew pavers and front porch I had done. Along with my freshly finished hardwood floors inside my home. After a number of frustrating phonecalls they cleaned it up but didnt lay the new sealcoat until mid November. All winter the sealcoat slowly but surely trickled off the new driveway again leaving me with the same problems. In the spring of 2013 I called them to report the problem and they offered to reseal the driveway. I asked for my money back. They gave me the runaround all summer saying they would speak with the owner and get back to me. After about 10 phone calls my husband dealt with the situation. They again sent someone out to look at the driveway and stated it needed a sealcoat and they would reseal. Its now the end of October 2013 and they resealed leaving the material all over the brickwork. Whether or not this sealcoat stays on is yet to be determined. This company is so unprofessional. They do not care about customer satisfaction. I definately would not recommend them to my worst enemy. When you call they will put you on with a different girl each time to yet again repeat your situation that no one has a clue about. Stay away if you dont want the aggrivation!!!!
Tags: Builders & Contractors
Address: 117 Brook Ave Deer Park, New York USA