Complaint: My roomate and I live at CAsa DEl Rio Apartments, in November we were informed that our apartment had been rented (even though we are living in it and paying rent and not behind) and we had 12 days to move out. We were then approached by the manager and given a 3 bedroom apartment for the 2 bedroom price. We were told that the previous receptionist has rented the apartment to another couple and that Casa Del Rio could not get in touch with us, we live right over the rental office (what they could not walk up the stairs) in any event we had to pay extra money for Uhauls and light and cable tranfers. After the move there were a host of problems with the new apartment water pressure was non existent, when the water was turned on a foul smell permiated the entire apartment, maintenece men punched holes in the bathroom to fix a leak and left it, and on top of all of that the maintanence persons bored the lock off our apartment (that I purchased) stole my tools and food out of the pantry. My roomate and I are saving the $1500.00 it takes to break the lease, and on that note the lease we signed has our names misspelled so legally we are not obligated to stay.
Address: 3500 University Blvd N Jacksonville, Florida USA