Dean Mitchell Group, LLC Miami Florida

Complaint: These guys smile a lot. They do NOT know how to do their job: mold remediation. They are better suited as a low-level moving company. They UNECESSARILY packed up my entire 2 babys bathroon and threw most of it into our office. NO MOLD REMEDIATION needed to take place, nor did it ever take place in the baby’s bedroom. THe only areas ever worked on: Master Bath and kitchen. They moved our entire living roon into the dinding room, making using either room impossible as we lived in a small townhome. The main guy, Abbie, kept telling our insurance adjuster that the project would be done withinh a week. SO our insurance adjuster followed accordingly and would only give us a hotel unitll that date. This happened during Christmas time, so most hotels were booked, and if it wasn’t for family, b/c of Abbie, and Dean MItchell’s lack of competance AND concern, we would have been HOMELESS!!!! What they did: Removed the mold from the kitchen. Removed a VERY small piece of the mold from the master bath. THEN, after Abbie took a mystery vacation, wouldbn’t answer my phone calls or emails, and then suddenly this Chris guy was calling my wife with updates…….WHAT?!?! We had a mold infested house, STILL. So after getting the mold testing company (completely separate expense) to comfirm mold, SEVERSL weeks after the initial removal, they removed the rest of the mold, AFTER my wife and I came in and they still hadn’t done their job compeltely or coreectly. They still had to remove the tub from the master bath a remove the wall that testing for mold was actually done on. These people removed every wall but he one tested for mold. WOW!!!!!!! BIG CONS: Damaged MUCH of my home incuding: kitchen cabinets, 2 sets of blinds, (one has been competely ripped off, anchor and all), a small table, and a bumch of other personal items, some of which I have not found yet. They took ALL of our personal items from the mold infested bathroom and placed them in our office, along with the entire contens of my 2 baby’s bedroom. Several items including a used bar of soap (no packaging), and our tootbrushes were simply thrown on the floor in the back of the office closet. A plastic cup containing mold was thron on the floor next to my desk. I’m sure I will discover more as time goes on, and we can start putting more things away. They NEver came befroe 11:30 am, would take an hour lunch, and be gone before 3:30 pm. No reputable company or person would work like this. The complaints could go on and on with these scum-bags. But suffice it to say: if you want mold removal done correctly, the first time, and within a reasonable timeframe, DO NOT USE THIS COMPANY!! They do not have souls. Who could leave that much mold in a home with 2 babys? My oldest is 2 years old, my youngest is 1. I have to say the hardest part of this experience was staying in a fillthy disgusting hotel that the staff NEVER cleaned, nor did they throw away our garbage from the garbage can. We all had to go the hospital, and when we retuurned TWO days later, the remaining vomit was still on the floor (we cleaned up what we could) and they had nor thrown out the garbage with paper towels full of my daugters vomit. It smelled like vomit and we all had to sleep there. That is what you get when you hire “Dean Mitchell”” for anything; mold removal

Tags: Builders & Contractors

Address: restoration

Website: but will accept a job anywhere

Phone: painting

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