Complaint: After contacting the website to get information to sign my daughter up for the cheer season we contacted the Cheer coach. We wanted to know before signing up if we could work around the schedule. My daughter is a gymnast and we were doing this to supplement her agility and flexibility as well as to continue her exposure to team sports. The coach replied via email that we would “work it out””. First night of practice rolls around a different coach on the field says different. She proceeds to tell us a myriad of rules not listed on the website as well as additional times contrary to what the website says. Then explains that my daughter would be required to attend in uniform the games but would have to sit out!!! I was a little put off and quite angry so we left after telling them we would have to discuss this further. I submitted an email requesting a refund. The email replied to me to submit a written request to go before the board. I then recieved a certified letter rudely stating that the board discussed my issue and denied my request for a refund specifically! I contacted them again and said that this was shameful and just plain wrong. The website boasts good values and morals as well as teaching good communication and interaction in the community. This is completely opposite of what I have experienced. Pop Warner should be and I have made them aware of this practice. Its terrible that this is an organization for kids and non profit and they mislead parents only to deny a refund for the 400 dollar registration.”

Tags: Non-Profit Organizations

Address: PO Box 21091 Bradenton, Florida USA

Website: www.eastmanateebulldogs.com/

Phone: