Complaint: Horrible management company to say the very best. The apartment/condo I moved in should have probably been condemned by the state health department as there were SEVERAL inconsistencies. From day one the residence was infested with cockroaches, to which I had to have an exterminator come set bait and spray the residence. The cabinets were falling apart and off the hinges, and several of the household appliances (washer, dryer, kitchen stove exhaust fan) were in disrepair. Light bulbs were non-functional and the air filter had not been changed. Upon my arrival the residence had not been cleaned and even simple things as replacing the repulsive defecation stained toilet seat were not handled. Several holes were found in the walls in bother the kitchen and laundry rooms. About 4 months of my occupying the residence I had a mouse infestation where approximately 5 mice were able to enter the residence through the aforementioned holes and were noticed to be running about the residence. Numerous calls were placed to the Emerald Residential in regards to the mice problem as well as the aforementioned broken appliances to no avail. This meant I had the daunting task of trapping and disposing of said mice myself. At the end of my lease I was provided a 30 day notice to vacate as the owners had planned to take up residence again. The deposit on the unit was $800.00 and Emerald Residential charged me for the cost of new light bulbs, repairs made to the cabinets which had been damaged by the previous tenant, as well as repairs to the already damaged appliances.
Address: 5318 Bransford Rd. Colleyville, Texas USA