lenz custom concrete nampa Idaho

Complaint: we had saved up the money to have our dearm patio poured. we contacted Mr. Lenz and he came out and told us for almost 5000 dollars he would give us that. we picked out the colors, picked out the stamps, and the type of seal we wanted and he said it would be another 800 dollars for the stamp and seal. We were ok with that since it was our dearm patio. we also told him that we were planning on placing a hot tub in one area of the patio and he told us that he would ensure that the hot tub area was level. And he was also aware that we were to have the patio cover company come out and and an extention to enclose the tub area. On day one of the patio pour I questioned the color of the cement and he said when it drys it will be the right color. Then he started doing the stamping on that section and I stopped him and said that is not the stamp pattern I requested I wanted the flagstone look not the textured and he then said “well that will be another 800 dollars and I dont have that stamp with me. and if we dont continue with this stamping now we will not be able to do the stamp”” I was so frustrated I just went inside. I thought ok lets just finish this prgject since it was starting to become a nightmare. On day two of the pour I noticed that the cement was notthe same color as the first pour and again he says “”just wait till it drys it will match. I also informed him that the area he was pouring was the hot tub area and make sure it is level. He stats “”no problem

Tags: Builders & Contractors

Address: I have done this many times”” I came back our as they were smoothing the area and again question the leveling of the are for it appeared to raise in the middle and do a drastic slop off the end. and again I get told it is level and I am seeing thing. He said to give it a couple of days and it will all be the right color and we will see that there is not a slope. after a week it was still two different colors and we have a six in slope in a 8 foot area. when our hot tub is full you can see the big difference in the water level. He was to move the water sprinklers and he did not. We have a couple under the patio. He did not create a footing around the 40 x 25 ft patio so now i have areas where I have a two inch gap between the patio and the ground. I will have to have someone come out and help reslove the issues he created. He to this day has not made any efforts to reslove the issue. I wish i could attach pics to this page so you can see the ulgy work he did. So I guess I am saying that my dream patio turned into a nightmare patio of 5000.00.”


Phone: Nampa, Idaho USA

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