I ordered two bottles of vitamins to be shipped to Canada and paid for shipping, which I do not have to do with Vitacost. I was provided with a tracking number, which when followed, clearly shows that the package has never arrived. I contacted the company and was told that they do not take any responsibility for delivery and are not willing to contact the shipping company that they used to find out what has happened to my package. They also tell me that Lucky Vitamin will take no further action either to refund my money or pursue the whereabouts of my package. I made a mistake……I usually buy from Vitacost……..trust me, that will never happen again. This company is the perfect example of shoddy business practices and a “couldn’t care less about our customers”, attitude! Not often you run into such disregard but you sure don’t ever forget it when you do!
- Name: LuckyVitamin
- Country: United States
- State: Pennsylvania
- City: Conshohocken
- Address: 555 E. North Lane, Suite 6050
- Phone: 1-888-635-0474
- Website: www.luckyvitamin.com/