Massachusetts Real Estate Group Review

I unfortunately do not endorse this agent because my wife and I felt like she was not doing her job and I know my wife expressed that to her on a few occasions. Michelle thinks she knows everything about a property based on what a list agent tells her. She doesn’t and did not in our case take the time to do her research at all. We had found a property and put in an offer based on what the listing stated. The listing was not as described at all. The listing stated new septic with passing title v which my wife actually had to go to the town to find out there was no passing title v. It failed. There was no new septic installed either. The town even said they were surprised we as buyers were there because it’s the agents job to usually do this research. Not with Michelle it’s not. Had no time to do that for us, just lied and said permits were pulled when we had proof they were not. Before our first home inspection we were contacted by her because the listing agent had said there was no running water. I had asked Michelle if she could check with the town and make sure there were permits pulled, because this seemed odd. Michelle said that permits were pulled. They weren’t. My wife and I went to the town hall the following week and took copies ourselves. Michelle never offered to go to the town knowing this was a flip and was listed wrong on many levels because she assumed there were permits. When my wife told her that the town was going to do a surprise inspection on the seller, Michelle told the list agent that. Who does that? What’s the definition of surprise? This is when we knew she was not looking out for our best interest. I kept my mouth shut because I was hoping that after the second home inspection (there were two done on the same home) that big things like heat not working on the second floor would be fixed. But they weren’t. My wife had also told Michelle that we had a rough go when our last sale fell through due to a low appraisal. We discussed with Michelle that we needed her to make sure that appraisals were around what we were asking the bank for as we didn’t want to lose another home based on an appraisal coming back too low. Michelle took this information and told the listing agent for the house we had an offer on with her. So I guess confidentiality is not something Michelle adheres to. I’m not quite sure how an appraisal coming back low with another home constitutes us backing out on a property, but that’s what Michelle told the list agent which I saw. I’m disappointed because Michelle comes off as very nice, but she definitely is not working for the buyer, at least not in our case. She told us we could close without septic. When we were concerned if septic would be in on time. When I told that to my lender they said there’s no way the home could close without septic. As of right now the permits Michelle told me she knew the seller must have had prior to the first inspection are still not pulled. The town said electrical was pulled but the seller never called them back to inspect and they weren’t pulled for the inside of the home only the outside. Plumbing was never pulled. That’s all work we had to do. Michelle was told this by us. Her agency was rude, some lady Joan Fantini that runs the place saying Michelle would never do this, and also told my wife she shouldn’t be concerned with Michelle and what Michelle did, but with getting our deposit back. I had already emailed Michelle telling her we could not sign the p&s based on a number of issues that were still not corrected during second inspection including a second zone for heat, and she said she’d get the deposit back. So I guess her manager Joan doesn’t take responsibility either but instead tries to get the client off the phone by saying that they shouldnt be worried about the behavior of this agent and confidentiality broken, but about getting a deposit back. My wife had me conference in so I heard how rude this Joan was. I’m sorry that I didn’t back out when my wife saw all the issues. Wasted a lot of time with this agent while we did the work with the town and she spoke badly of us to the list agent which we have proof of. Run from her. IMO

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  • Name: Massachusetts Real Estate Group
  • Country: United States
  • State: Massachusetts
  • City: Bellingham
  • Address: 24 North Main Street
  • Phone: (508) 948-0224
  • Website: www.mlspin.com
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