Mazda of Escondido Review

CAR BUYERS – BEWARE OF THIS HACK It’s unfortunate that what was the most pleasurable vehicle purchase from any dealership in my 56 years has turned subdued. The sales staff was great – appeared honest and knowledgable – the vehicle seems well built and my wife loves it. So what’s the problem you ask? The Penske Auto Group employee that made the decision to violate every single vehicle on this and other brand lots with an aftermarket security system. Cut factory wiring to install a system that will not be covered by your factory warranty. Which in turn will render a portion of this warranty useless. A reason to deny a claim and become a customer pay repair, tow or another un reimbursable expense. Then they have the nerve to charge you for the system at well over a 200% markup. This system is more of a convenience for them (programmable for universal vehicle access) and a profit center. But then they will tell you that the system comes with a 3 year/36,000 parts and labor warranty. This aftermarket warranty won’t pay for a tow, lodging, transportation or the other benefits your new vehicle warranty may allow. You now have to deal with a second company for reimbursement and that is “if” you sent in your registration card for the system. If you purchased extended warranty to cover bumper to bumper for additional years – too bad so sad. Even if you don’t purchase the system, the damage is done – the system remains in the vehicle inactive but still there. The security you feel with a factory warranty is now compromised. I bought a new vehicle with the comfort of a warranty – If I want to jeopardize the coverage, it should be my choice. One indication is if the sales associate has to pound on the window to open the vehicle. The shock sensor allows access and the systems are pre-installed. There will also be a small box screwed/wired in the dash below the dash/steering column. You are better off looking for a dealership that must retrieve the keys from the office or one that uses the old fashioned lock boxes. Also, if they tell you your vehicle doesn’t come stock with a car alarm – this is a play on words (I have to admit is pretty ingenious). The manufacturer of the system they install & sell is KARR. Please read this link with comments for more info. www.thetruthaboutcars.com/2016/08/never-buy-car-alarm-dealership

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  • Name: Mazda of Escondido
  • Country: United States
  • State: California
  • City: Escondido
  • Address: 1560 Auto Park Way
  • Phone: 760-755-5900
  • Website: www.mazdaofescondido.com/
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