Midtown 5 Review

Me and a coworker applied for a 2/2 apartment in the new Midtown5 building. After we were approved and pay all the application and move in fees and the deposit, the day we had to move in, When i stop by the office to get the keys, they realiezed the final lease were not signed, but they already collected the money, as money orders to guarantee the money is cleared. About a week earlier, my coworker stopped by the office to make sure everything was ok before she leaves, and the answer was “everything is perfect and you are ready to move in the day stablished” The day we had to move in, i was there with the moving company waiting with all my furnitures, and they told me they cant give me the apartment keys until we both, my coworker and me sign the lease. I explained to them that my coworker was on a business trip out of the country and wouldnt get back for 20 days. They told me it was the mistake because they thought the lease was signed but there was nothing they could do. I told them i couldnt wait for 20 days so they told me they would give me all the money back but that i couldnt get the apartment without both signatures. They returned less than half if what we paid the same day because the rest had to be via check i less than 2 weeks. I had to find a place, apply and move in the next 24 hours because i had no place to stay with all my stuff, but they kept the money on their side for the next 2 weeks. Is passed already a month and they keep giving me ridiculous excuses like system is down and couldnt print the check, check was sent a week ago but fedex gets confuse with the address because is a new building, they dont know how to get a tracking number from fedex to follow the envelope, etc. Why i had to wait more than a month if ipaid them via money order which is like paying cash. Why they didnt overnight the check if they were already 2 weeks late on this return? No tracking number? A 10 days shipping from Chicago to Miami? Two weeks with the system down no making any payment? How can they have a confirmed date of delivery and 3 days later fedex still couldnt find the building?

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  • Name: Midtown 5
  • Country: United States
  • State: Florida
  • City: Miami
  • Address: 3250 NE 1st Ave
  • Phone: 305-998-2000
  • Website: www.livemidtown5.com/
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