WQN STOLE A TOLL-FREE NUMBER FROM ANOTHER COMPANY! On July 2, 2015, I purchased a pay as you go toll-free number from my800online, a subsidiary of WQN, Inc. The number was for an adoption, so I did not expect a lot of calls. On August 17, 2015, I found out the number was not working. When you called, it said this number has been compromised. I called customer service and they told me the system was being upgraded and they could not find my account. They would let tech support know and try to fix the problem. I called every day for four days speaking to supervisors and managers to try to get this resolved and everyone told me they were working on it. After four days, I received an email from WQN stating that since there was no usage for the past 30 days, the number was released. I called another company to try and transfer the number. I found out that NovaTel was the responsible organization for the toll-free number, and they told me owned the number. I spoke with and they told me the number was stolen! NovaTel was able to retrieve the number in 5 minutes and transfer it to I never received my money back from my800online!


  • Name:
  • Country: United States
  • State: Florida
  • City: Fort Lauderdale
  • Address: 2400 W Cypress Creek Rd Ste 111
  • Phone: 1-800-359-0330
  • Website:
Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid Review in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Review. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones. Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
The above complaints and comments against Review were submitted by user(s) and have been published as-is. does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their reviews and will NOT entertain any request to remove the review on Review at any cost whatsoever.