Napster Review

Do not be fooled by this comapny they advertise music interests to bait you out off your credit card info then don’t provide the music. So I wanted to listen to my favorite gospel artist’s album Lewis Hopeton’s ‘Lay Your HandS’, upon google searching the title I get routed to their site seeing the full album and playlist. When I clicked on to listen it played a couple of songs for 30 seconds each and then displayed a message that said to listen in full I would need to be a member for one of their monthly subscription services but could try a trail first. Of course this required my credit card info, in which once I set up got routed to another page w/so called full accsess to thier music library. I re-entered my choice Hopeton Lewis only to get songs they suggested as close to the title as possible. In frustration I just searched and found another site where I was able to listen to it free. Meanwhile I had forgotten all about this bogus transaction. Today I get an email form my credit card company stating ‘sorry your transaction for 4.99 for IHEART/NAPSTETR could not be charged due to insufficient funds. I then go on IHEART/NAPSTER’S website to cancel out the subscription w/absolutely no option to do so what so ever. When I clicked on contact us it states sorry we have no call option to resolve issues please go to the help page. I go there and find the question ‘How do I cancel my I/N subscription which provides a link to web page to do, but then there is no option to cancel only to edit/upgrade subscription. This was Farce part two. I eventually had to just call my credit card company, explain to them what these crooks pulled, and just had a new card and card number reissued to me. What really sucks w/this company is that they are attached to iHeart Radio, in which I listen to free on occasion, and even has Amazon sign in as an option, which I buy from often. DON’T BE FOOLED BY THESE CROOKS, THEY ARE NOT LEGIT IN THEIR DEALINGS, INTEGRITY, OR THEIR ACTIONS!:(

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  • Name: Napster
  • Country: United States
  • State: Washington
  • City: Seattle
  • Address: 701 5th Avenue, Suite 3100
  • Phone:
  • Website: www.napster.com
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