National Parts, LLC. Review

A faulty control module on a 2002 dodge dakota truck which kept lights, wipers, power locks from working properly and prompted us to seek a repair service for said module. After consulting with a few repair shops in our area and looking online, we came across aes modules which is basically a dba for national parts, llc registered with the sos in florida… | Phoned, spoke to christ, and explained a body control module Bcm or ctm) was faulty on the dakota. Fully explained our small business was selling the vehicle to a family member at minimal costs and said family member had little money to put into the truck and needed a work vehicle. | Chris gave two options – either send in our board for repair for a cost of $190usd and lifetime warranty or purchase a re-maned board for approximately $420usd with lifetime warranty… | We sent the board in for repair and in short order they called to say the processor was bad and the total repair would be an add’l $200… | Told them to halt any repairs and that we would call back; after my brother and i cooled off, we called back to inquire why they were not honoring their initial offer and they just repeated the same line Seemed rehearsed) that the board was non-repairable even though in initial call they assured us it could be repaired… | This is classic bait & switch. Now we were under a timeline and pressure to get a family member an operational vehicle so he could drive to and from work and normally i’d had this vendor put everything in clear & specific language prior to pre-payment as we had been required. | Also wished i had consulted first under all their registered and operating names in the state of florida as i’ve now found others who were victims of the same tactic… | We were charged for a 2002 dodge dakota module rebuilt $78.13, diagnositic evaluation service of $89.95, a service charge of $10.93 Which we were told was to offset the credit card fees), and shipping charges Return only) of $11.26… | We phoned two weeks later and inquired about the charges were told that we would only be charged the diagnostic and shipping fees – we still have not been refunded the balance of the $190.27… | We have since purchased a recovered, salvaged board via ebay for $120 delivered and all works fine on the truck for our uncle. The person we bought it from had references of taking back salavaged boards that didn’t work. | Just because it has a big shiny website and they talk fast doesn’t mean they honor their word.


  • Name: National Parts, LLC.
  • Country: United States
  • State: Florida
  • City: Jacksonville
  • Address: 300 W Adams St # 480
  • Phone: 904-886-9991
  • Website:
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