New Frontier Van Lines Inc Review

Ms. Casey Taylor | New Frontier Van Lines | 1368 South Military Trail | West Palm Beach, FL 33415 | RE: 1B5227880 / Overpayment of $7,258 | March 11, 2018 | Dear Casey: | This situation is causing me undo stress and has put me in a bad financial position. Consumer Affairs shows that NF states “New Frontier Van Lines promises to be professional.” BBB shows that Safe Load in West New York, NJ has a “D” rating. I am hoping that you are willing to demonstrate your professionalism and settle this matter on Monday. | Just to review some of the highlights: | 1. Bid that we initially agreed to be $5,653 based on 9900 lbs. | 2. Updated bid was for $14,171 based on 19,390 lbs. | 3. I was not permitted to rescind the contract. | 4. The weight of the same belongings less a heavy desk was 10,080 lbs. (10/5/15) which is immaterial since we have the actual weight. Even Alex, the mover from Safe Load, thought the estimated weight was absurd and acknowledged that the adjusted weight of 9500 lbs. was reasonable. I was the sixth delivery from the same truck! | 5. The weight is 9500 lbs. and that is not disputable. You sent the rate in your initial bid. You were informed about this major discrepancy on 3/8/18 in the morning at 1 PM EST. | After considering all of these events and my conversation with you on Friday, I propose that New Frontier makes this a top priority Monday | and we set up a wire for the refund-I will provide you wiring | instructions. I am allowing you three business days (deadline March | 13th, 1 PM EST) to send me an adjusted statement based on the | attached spreadsheet, credit my credit card, and arrange a wire for | the balance. | Very cordially,


  • Name: New Frontier Van Lines Inc
  • Country: United States
  • State: Florida
  • City: West Palm Beach
  • Address: 1368 S Military Trail Suite N
  • Phone: 833-851-3530
  • Website:
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