Complaint: My husband and I visited Nuevo Vallarta last summer in hopes of purchasing a new property, as we had both recently retired. We checked out a handful of places before landing at Acqua Flamingos. Prior research suggested this development struggled with legal problems and poor administration, so we were hesitant upon arrival. Though we found the units to be reasonably priced, the development as a whole was ran down and suffered from maintenance issues, so we quickly decided to leave. As we were exiting, we were approached by Charles Baccichet who introduced himself as the owner of the development. He desperately tried to convince us to make a purchase by significantly knocking down the price, but we declined and told him we were more interested in the Mayan Palace. He told us he was good friends with the former director of the Mayan Palace, Manuel Flores (current owner of Oceankey), and offered to accompany us to his office. There, Flores showed us a beautiful unit in the Mayan Palace that perfectly fit our criteria. We went back to his office and made a provisional contract, in which we agreed to deposit $35,000 USD with the agreement that he would send the formal Purchase Agreement back to our home in Denver. After three months of unanswered phone calls and broken promises via email, we still had not received any paperwork, and decided to fly back to Nuevo Vallarta. When we finally found him, he was clearly intoxicated, and claimed that the price of our unit had been raised by $42,000 USD. When we asked for our money back, he harshly threatened that if we did not pay the difference, something bad was going to happen to us. Terrified and unsure of what to do, we hired Moises Israel Villar Robles, a local lawyer who promotes himself as a defender of investors who have been abused by the system. We agreed to a $5,000 USD retainer with the promise that our money would be returned in full within a month. However we were never able to communicate with him via email or phone again, and as we started to receive increasingly threatening phone calls from Manuel Flores, we had no choice but to give up. Avoid the services of MANUEL FLORES and his company OCEANKEY and MOISES ISRAEL VILLAR ROBLES both of them are crooks.
Address: Plaza business Center Nuevo Vallarta Nationwide Mexico
Phone: 322 297 1717