I took a project to One Off Effects in May of 2015. The project was brought to life in initial prototyping and worked on by an industrial engineer. So it lacked some mechanical elements which I felt needed a “professional touch”. | When I contacted OOE, Matthew Jones (the crooked sales guy who eventually had a fall out with the other partners and is now gone) gave me a real nice sales pitch about how good they are, how experienced they are and etc. He told me they would deal with all the issues I had with my product and it was all very easy and etc. I gave them a very detailed handover with all the issues I needed resolved in the project and they promised to deliver a manufacturable product within 4 to 8 weeks!! We parted 7 months later with the threat of a lawsuit from me with the work not even close to done and invoiced 90% paid. | They didn’t actually start on my project for about 3 to 4 weeks after the initial signing of contract and deposit. And when they supposedly did, things just went from bad to worse. | To make things factual and indisputable, here are a few things I experienced and you can expect: | 1. These guys are NOT engineers, nor trained in product design. And if any of them are, they are NOT qualified to bring a product to manufacture ready status. They lack some very basic knowledge of some very elementary stuff. Test them out before you hire them. I wish I had. | 2. Your work will not get done in-house nor on time. They hire part-time freelancers with questionable backgrounds and pass your work along. They have no control of the freelancers and since One Off Effects seems to be in financial trouble, they have trouble paying the freelancers, so the freelancers won’t work unless they’re paid in small increments. My freelancer once took off fishing and left the project hanging! Of course, they are not employees or even committed contractors… so OOE couldn’t do anything about it. The worst part is, when my freelancer took off, no one in-house had the SolidWorks knowledge to pick up the work!! | 3. By their own admittance, the company is in financial trouble… so be careful if you’re giving them deposits. | 4. I honestly don’t think these guys have ever brought a single product to life from scratch. I wish I had insisted more on seeing that… and done my due diligence more carefully. | 5. There is another review on Google about OOE by another pissed off fellow… and I can totally relate to him… Ben’s answers to this guy’s review is the same BS he was giving me when they were not delivering on their promises. He would throw tantrums when asked for updates and be insulted as an “artist” and refused to update, blaming me for trying to micromanage him. I see he is dishing out the same BS to others. | 6. They couldn’t do simple stuff!! The first time I asked them to send me some of the files they had worked on in STL so I can send them out to get 3D printed, they send me a bunch of garbage… the prints all came out messed up… and then they told me they don’t have the capability to convert to STL in-house and I should hire a third party to convert files to STL because they don’t have the software to do that, and they blamed SolidWorks!!! | 7. They work very hard at removing bad reviews from the web on their work. I have had to post my reviews multiple times… and most of the other “good” reviews seem fake. Ask for real references if you work with them. They will likely have this review removed at some point… | In short, stay away. These guys are crooks and liars. They don’t know their stuff… and will fail if put to a proper test.
- Name: One Off Effects LLC
- Country: United States
- State: California
- City: Oxnard
- Address: 2051 Cabot Pl Unit J
- Phone: 805-604-0800
- Website: www.oneoffeffects.com/