Don’t purchase this home warranty company for your home. I was talked into purchasing this warranty company when I bought my home a few years ago by my realtor. I had purchased a home warranty company in the past but it wasn’t this company. I should’ve read the review Online via One Guard. This company is very difficult to work with and they send out inadequate contractors. I’ve had problems with this warranty company for my hot water heater recently. They had sent out an inadequate contractor and so I filed a complaint and was told they would send out another contractor for my water heater and I would only be charged the ONE service fee of 69.00 after the the second company came out to look at my hot water heater. I was told only one fee. The second company has not been out yet and One Guard charged me for the first company and now I’m being told I have to be charged a second fee for the second contractor. This is NOT what they told me. I was told one fee ONLY after the second contractor came out. The second contractor has not even been out yet to look at my hot water heater. I Was Lied too and now IM being charged for fees (2) I DID NOT authorize. STAY AWAY from this company! It’s not worth your money or your aggravation!! Purchase the other well known company! Awful experience!!
- Name: OneGuard Home Warranties
- Country: United States
- State: Arizona
- City: Phoenix
- Address: 20410 N 19th Ave #200
- Phone: 844-663-4827
- Website: www.oneguardhomewarranty.com