The fact is I should of known because after ordering the dog tag and the snow shoes for my dog. .. (sounds stupid I know .. our dog is a rescue from Texas .. we live in Alberta were it goes down to -40 … ) Everything went on sale the next day and they would not match the price ….. | Then they did not send the goods we ordered … After a month I sent an email .. nothing happend so I got a hold of PAYPAL .. they sent an email .. two weeks later I got the goods .. however .. I worked in RETAIL for over 30 years. You must understand that first .. Why would you set up a web site from CANADA if your in the USA? Let me tell you .. its not because of TAX’s … its so you can con a person to feel safe so they will order. They do not tell you were the goods are shipped from. You assume | Pets are like babys .. they make the site look legit … so you do not mind spending a bit more … Most people would just forget about it and move on … but I did not. | REMBER they did not send the goods out untill we got PAYPAL involved. | When we receved the goods A) we just noticed the paint is coming off the dog tag we have had it a week. B) the sizing on the boots is soooo far off … they sell ex small small med large and extra large … you think this would be easy so you just order … DO NOT .. we ordered a large for a german shep mix weight is 38lbs … a med size dog .. they do not have a size to fit .. | these are made for ex small dogs .. my guess ..they got a shipment from China .. all of these were made for Toy dogs .. not real dogs .. so … they came up with a plan to CON people to buy them … then they make you feel stupid by asking did you look at our size map? | its done in milimeters .. not inchs .. and beleive me when I state a 38lb dog I ordered a LARGE pair .. and they are extra small they fit your fingers. I thought a large would of covered me .. a large would be for a 50lb dog .. ex large 100lb .. and an ex ex large would be for 150lb dog … but no … This company will pop up with another web site under a different name if you try to shut it down .. just do not buy from them .. run away | This company is a joke … stay far far away from them .. most people just forget about it and walk away .. and they get away with it. From what I see … they get away with it alot .. Fake sites all around the world .. it costs nothing to set up web site from each country .. | then give a person the run around and not deliver .. most would walk away thus this is how they make their money. I am scared to use my real address or name I canceled my credit card as well … with people like this you never know what will happen with your information.