Complaint: I have been extremely disappointed in the customer service offered by Pier Masters. We had our driveway and very long sidewalk replaced last fall. When our driveway was approx. 6 months old it developed a crack all the way across it where a joint probably should have been placed. I emailed the company and they asked for pictures. They said he forwarded the pictures to the contractor and that was the last I heard from them. Now that our driveway is barely one year old, it has developed yet another crack. I have sent many, many emails to this company and I am TOTALLY IGNORED! If they would simply come out and look at the issue and determine if this was faulty work or just bad luck I would be okay with them, but as is I CANNOT recommend them to anyone u2013 ever. They take your money and run!
Tags: Builders & Contractors
Address: 13501 Arrington Rd Grandview, Missouri USA
Phone: (913) 341-2798