Quality Commercial Structures, LLC. Review

I had a metal building installed by quality commercial structures LLC. When the contractor showed up I explained that cement was going to be poured within the week and I needed the ground to be level so they could pour that concrete. He told me that it would cost me extra if the ground wasn’t level and I said fine. After the building was put up he assured me that the ground was level and I was all set they did not need to level the ground it was a Ready label. My concrete contractors came yesterday and measured the ground to make sure it was level with a Transit, and discovered that it was five in off and they would not be able to pour the concrete unless it was fixed. After calling the company and speaking to Lisa who told me she was going to call me back after speaking to the owner and never did. I had to make a decision to let them fix the ground in order to pour the concrete, because whether or not they poured it yesterday I would have been charged for it because it was already on site. They charge me an extra $700 to fix the ground and level it so they could pour the concrete. I was told that Chelsea was going to do whatever she needed to do to make us happy which would have been for us refunding the $700 that we had to pay to fix their mistake to begin with. Today she informed me that she was going to send the contractors out to fix the building. I informed her that it was already fixed because I had contractors on site that were being paid whether or not the job got done. And she told me that that was my bad luck. She then puts me on hold for over 10 minutes, when I called back to speak with her because I was on hold for so long they had informed me she was no longer in the building and had left. I asked them how that was possible because she put me on hold and never came back to tell me she was leaving she just left me hanging there. Now they refuse to answer phone calls or any questions or concerns about getting the money that I had to pay out to fix the mistake that they had made. They refused to do anything to work with me. They are very childish and refuse to answer the phone. | Quality commercial structures LLC QCS llc. Had a metal building installed, when the contractor showed up I explained that cement was going to be poured within the week and I needed the ground to be level so they can pour it. After the building was put up, he assured me that the ground was level and I was all set for concrete. My concrete contractor showed up yesterday and the transit told them the building was off by 5 in they could not pour concrete unless it was fixed. I called the company was transferred to voicemail called back for more times and then refused to answer the phone they answered. Spoke with Lisa who was very rude I explained what was going on with the building and that it was 5 in was smaller than what they charged me for. Lisa told me she was going to talk to the owner and get back to me. She never did get back to me I had to make a decision either be charged for concrete that wasn’t poured or allow them to fix it for an additional $700. I chose to allow them to fix it. I told Lisa I was calling the company that I actually bought the shed from and she said good luck getting ahold of then there was money and we can’t get a hold of them either. When I spoke with Elizabeth at the place that I bought the shed from she told me she was going to call and speak with somebody who ended up being Chelsea. Chelsea told Elizabeth they would do whatever they needed to do to make us happy. I called Chelsea today and was informed they were not going to be doing anything because the building had already been fixed at our expense. She asked me what I wanted her to do and I asked for the $700 refund for fixing the job that should have been done correctly to begin with. She explained to me that that was not going to happen and then put me on hold for over 10 minutes when I hung up and called back I was informed that she left the building she was no longer there. Well I was still sitting on hold she never picked up the phone to tell me that she had to leave. I would like my $700 refunded Pilot Mountain North Carolina

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  • Name: Quality Commercial Structures, LLC.
  • Country: United States
  • State: North Carolina
  • City: Pilot Mountain
  • Address: 202 Hamlin Dr
  • Phone: (336) 368-8903
  • Website:
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