RapidFAX Review

RapidFax worked fine until they raised their price from $7.95/month to $9.99/month. When that happened I reevaluated whether I really needed a dedicated fax number anymore. I didn’t. | Late one night I went to cancel the service and I sent a very simple e-mail to their customer service address with the subject CANCEL MY SUBSCRIPTION. I forgot about it until a month later when I saw the charge on my card again. Then I found the phone number and cancelled it over the phone. In speaking with that person I told them I wanted a rebate for that month that I thought they had already cancelled. That guy refused and just kept giving me reason why he could not do that. If I had to call in the first place why did no one respond to my e-mail? | In a nutshell: DO NOT start doing business with these people because they make it too difficult to stop doing business with them.

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  • Name: RapidFAX
  • Country: United States
  • State: California
  • City: Los Angeles
  • Address: 6922 Hollywood Blvd
  • Phone: (866) 592-0152
  • Website: www.rapidfax.com/
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RapidFAX Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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