Renewskins Review

In May of 2016 I ordered some Renew face cream for $4.98, I thought. I recieved the face cream but did not have a chance to use it yet. The same day I received the face cream, someone from Renew called me and ask did I want to order more. I replied no, not yet as I haven’t had the chance to use it yet. She and I kinda laughed and she said she would call back later on after I had used the product. | It wasn’t even two weeks later, I received another box with the same face cream in it. This was unusual as I did not order any more. I was looking over my banking printout on this same day and noticed that I had been charged $97 and some odd cents twice for this face cream. | First, I did not order the second one, and second it was only supposed to be a $4.98 charge on my debit card, once, for the first order. I immediately got on the phone and called this place and told them (I talked to a specific person and I have her name, date and time I talked with her) I had received an order that I did not order, and futher more the charge was astronomical ($97.00-twice) and when I ordered it the first time it was only supposed to be $4.98. | Well, the first girl hung up on me. So, I called back and talked with another person (I have her name, too). She said I could get my money back and told me how to do it. I had to get a specific number and write it on a specific place on the box and send the product back in and my money would be returned. She told me the number incredibly fast, hoping I suppose, that I would not catch it, but I did catch it and wrote it down, and then I canceled my account. | I put the number on the box and sent it back. I have yet to get my money back nor have I heard anything else from them. I want my money back, I am not rich or young. I am on a fixed income and cannot afford this. I will be more than happy to pay the $4.98 for the first order of face cream I received, even though it is not anything special, just a face cream.

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  • Name: Renewskins
  • Country: United States
  • State: Arizona
  • City: Scottsdale
  • Address: 6424 East Greenway Parkway Suite 100,
  • Phone: 888-668-8955
  • Website: www.renewskins.com
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