Repair Clinic Review

Do not use this company. I used their online system to order a part for my fridge. Apparently it didn’t ask me for enough information so it sent me the wrong part. When I tried to get a return authorization to get the right part and they said I had to pay to send the wrong part back to get the right one. They would rather lose a long term customer then issue a $5 return authorization postage slip. When I spoke to a CSR and she could not help me, she refused 4 times to allow me to be transferred to a supervisor to speak to them an then hung up on me. Do not use them. Their service went down hill over the years and I am a very upset customer that is now stuck with a $28 wrong part.

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  • Name: Repair Clinic
  • Country: United States
  • State: Michigan
  • City: Canton
  • Address: 48600 Michigan Avenue
  • Phone: 1-800-269-2609
  • Website: www.repairclinic.com/
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Repair Clinic Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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