Complaint: I had an investment that went bad and ended up with a rental house in Detroit. The first tenant I rented to did not pay the water bill for 2 years. Why the city did not turn off the water is beyond me. In Florida, if you don’t pay 2 months in a row it’s shut off. Unfortunately, the tenant never transfered the name of the water after I had all the paperwork notorized for her to do so. After getting worked over by this tenant I decided that I need a property manager who was local to keep an eye on the property. A handyman recommended Rick Ebaugh. Well, Rick was not much better than the tenants I had in Detroit. Rick is next to impossible to get a hold of. He rarely follows up with repairs that need to be performed and I had a lot of trouble just getting him to mail me the rent checks. He would often deduct money from the rent without running it by me for my approval. A repair gone bad example would be the house had a water leak. It turned out to be a running toilet. The tenant called rick to have it repaired and rick never got the toilet fixed. I received a letter in the mail from the water department stating that the water usage showed a continuious flow of water typically meaning there was a leak at the house. I reached out to Rick to find out what was going on and he said he would take care of it. Next thing you know I get a 200 dollar water bill. Rick had a lot of trouble finding tenant and the house went unrented for many months. He finally found a tenant and did not even have the decency to mail me a copy of the lease or inform me of the official date when the tenant moved in. Instead, he took pictures of the lease with his cell phone and and emailed the lease to me. I told him that this would not hold up in court. He said his scanner was down. I asked him to go to kinkos and fax the document to me. He got all offended and just stopped returning my calls. Over a year ago, I asked Rick to put some insurance on the house. He never did. Sometime after the new tenant moved in, he arbitrarily took out a policy without running it by me. To this date, I still don’t have a copy of the policy, I don’t know what the face value of the policy is or what the premiums are to pay for the policy. The only reason i found out that he had taken out a policy was he deducted money from the rent check. When I inquired about the details of the policy, he responded that I told him to get a policy and he got one. I responded that was over a year ago and I still expect to have the details of the policy before approving it. Rick was just out of control making decisions on his own without confirming them with me first. Lastly, he supposedly made some repairs and cleaned up after having a tenant evicted. He never sent me any invoices or receipts for the services he allegedly performed. When I finally had enough of his terrible service as a property manager, he decided to keep the tenant security deposit. I told him that was illegal and since the tenant is still in the rental that he would have to send the security deposit to me because I was terminating our business relationship. He ended up keeping the money claiming if was payment for repairs and clean up for which he had no receipts or proof that he had done them. In my opinion he took advantage of the fact that I live in Florida, just as my tenants had done previous to hiring a property manager.
Address: 21726 Gregory St Dearborn, Michigan USA