Purchased a wireless, programmabole thermostat on October 5, 2017 thru their webstie. Waited for 2 weeks, still did not arrive. | Tried calling; had to leave a message. They texted back saying it would be a few more weeks. Decided to cancel the order on 10-23-17; couldn’t wait a month. | Asked them to credit our credit card. As of 11-13-17, still no credit. | Went to their website and it appears they have taken it down. So, we could be out $174.38.