Sandy Robertson and all the way down including Robert Turner, Jusitn Webb, and Dina raybul completley lied and strung me along for the loan I was applying for with them. First I want to say I was approved 100% with another company! I went to Bank of America becuae I was told they had better rates which they did when I called. | For almost 2 months I was trying to get my commitment letter and was emailed everything is good. I have emails from Robert turner stating everything is good. I had a .2% DTI that was over their guideline , but he assured me “everything is fine this happens every day we will be able to get the excpetion . Give me 24-48 hours” Then the call came 4 hours later that I was not being approved from a guidline that they were aware of the first day when I started the proccess but was never told. | I escalted this all the way up the chain to Sandy Robertson who would not help me. Lied to me that they just found out about this which they didnt. I have emails from BofA stating they new about this and was trying to get an excpetion, but yet they never told me and kept emailing everything was good. | While trying to speak to Sandy he kept repeating himself , denied, denied. everytime I said something he cut me off like a child and said denied. I have never delt with such rude people in my life. If you are thinking of doing any business with these people or even on a personal letter I would stay far away. They are the most disrespectful people I have ever come across.
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- Name: Sandy Robertson
- Country: United States
- State: Florida
- City: Tampa
- Address: 1000 Century Park Drive
- Phone: 813 639 5042
- Website: