SmartWeb Vacations Review

We met Ed Harris, working as Smart Web Vacation (SWV) in Playa del Carmen while on vacation at one of the timeshares we own. We could buy a vacation program, which we would access on their website and he would then get us in touch with Vacation Property Shop (VPS) to sell our 3 timeshares. We used credit cards to cover the cost of SWV (Ed Harris). The next day we went back to get out of the contract and he talked us into keeping the contract intact. We did. I took a picture of Ed Harris but he took my phone and erased his picture. | After we got home from Mexico they contacted us and got us in touch with VPS and Walter Robbins. We wanted to get out of our 3 timeshares so we were willing to trust them. We sent a downpayment to VPS to get the sale initiated. We also sent them the contract numbers of our 3 properties. They would find a buyer for all of them. VPS then said they had a buyer and a closing would be within a month. | Just as the “closing” was to happen we got a call and an email. Now there is a 16% IVA tax that we need to pay on all 3 properties. At that time we said we would sell 2 of our timeshares as this was getting quite expensive. On 5/29/18 we wired the money for 2 of our properties. Still we were promised the buyer was ready to buy 2 timeshares. Within a few days we got another call and email that we need to pay a 28% ISR tax on the same 2 properties. Now we could afford only to sell 1 timeshare as the money was getting out of hand but on 6/7/18 we wired the money for just one of our properties. | After we wired the money on the one property, VPS said that wouldn’t work as the buyer wanted both properties and we needed to send the 28% ISR tax on both. We said we couldn’t pay any more except for the one property and we were at a standstill. They simply said the buyer didn’t want just one. They no longer answer emails and they have not contacted us with a new buyer that would want the one property that we paid all the taxes on. Obviously, this was a scam all along. | These people are ruthless, pretend to be a friend, get you feeling good about getting out of timeshares and then take the money and you never hear from them again. We have sure learned a hard lesson. We don’t want to say the amount of money we sent to them as it is just ludicrous and embarrassing. I don’t understand how anyone can do this to another person. Shame on them all. Ed Harris, Walter Robbins, Sarah Wilford, Megan Cohen and I’m sure there are many more.


  • Name: SmartWeb Vacations
  • Country: Mexico
  • State:
  • City: Guadalajara, Jalisco
  • Address:
  • Phone: 052 1 333 391 9667
  • Website:
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