Complaint: First let me say, the staff here are very unprofessional. After paying a $3000 downpayment, they could not even find proof that this was actually paid. I had to go into my mobile banking account to show them the date and time that i paid. Second of all trying to get through to your appointed lawyer is almost impossible and when you do they let you know you cannot come in on Saturday’s because Saturday’s are only for new clients. So i have to take a day off to go visist this laywer that i am paying all this money for. The next thing is trying to get through to the billing department, you might as well prepare yourself to deal with the rudest person ever- customer service is not on there agenda at all and getting through to speak with someone took me 3 days. Oh and did i mention aside from there fee which you pay even before they have done anything, because it’s almost 3 months and nothing have been done, they charge you for everything and when i say everything i mean everything- from paper to postage stamps, maybe even paperclips, at this point i had to ask if we would be billed for the toner as well. Everything they printed that needed to be signed, you will be billed for. i made a horrible mistake in choosing this company and i am very, very disappointed in myself for not researching this company entirely before hiring them to do nothing but rip me off.
Address: 225 Broadway New York, New York USA
Phone: (212) 227-3636