The Castle Fun Center Review

Booked a birthday party for my daughter. At the time I was NOT told that the $100 deposit was refundable. I cancelled the party over a month in advance and I am being refused a refund. I received a confirmation and it did NOT state that the deposit was non refundable I’m a little relieved, I felt the place is a bit outdated and kind of trashy anyways. The manager I spoke to was very rude and impatient. You could tell she was young and did not know how to speak to a customer without being condescending. She kept interrupting and would not make any exception. Be careful if you book here! If your kids get sick, or there is a family change/ emergency, they keep your money no exceptions. This whole experience put a bad taste in my mouth and I plan to tell all my Facebook friends and mom groups so they don’t have to deal with this kind of low rate business.


  • Name: The Castle Fun Center
  • Country: United States
  • State: New York
  • City: Chester
  • Address: 109 Brookside Ave
  • Phone: 845-469-2116
  • Website:
Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid The Castle Fun Center Review in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from The Castle Fun Center Review. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
The Castle Fun Center Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
The above complaints and comments against The Castle Fun Center Review were submitted by user(s) and have been published as-is. does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their reviews and will NOT entertain any request to remove the review on The Castle Fun Center Review at any cost whatsoever.