Free Shipping is not Free!!!


My Complaint: I purchased a sofa and ottoman that “Qualified for Free Shipping”. After I ordered it and paid for it with my debit card, they sent me an email stating there was a surcharge on the free shipping of $195! If I cancel the order they will keep 30% of my $679 as a “restocking fee”! Additionally, there is a bank fee of $35 to get the rest of my money back! Their prices are low on the website but after you order an item and pay for it, they will not ship it to you unless you pay more money. If you try to cancel your order; they keep a big chunk of your money with bogus fees!


My Demand: I would like my sofa and ottoman with the free shipping that my receipt shows. I want what was advertised and I paid for.

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones. is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
The above complaints and comments against were submitted by user(s) and have been published as-is. does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their reviews and will NOT entertain any request to remove the review on at any cost whatsoever.