I am writing this in hopes I might prevent others from being taken advantage of this apparantcriminal enterprise operating under at least 3 names i am aware of. Top Quality Moving services, Elite moving and Meridian moving All located in Carlstadt NJ> | The person i dealt with is the sales rep, goes by the name of Robert Steven, aka as Rob Therman, A dispatcher named Leo, another character named Kevin, or maybe Kevin is Leo. I booked my move with these criminals in July of 2015. I was given a binding estimate of $2620.00 They arrived at my home the same time the new buyers were doing there final walk through. The lead man, Named Juan, asked if i spoke Spanish, i said no, and that was the last word i had with him. His crew was packing and repacking stuff we had already packed.I have moved 11 times before, had an accurate box and item count. I asked what he was doing and the men said no speak English. The lead guy said he was just doing his job and said little more ? | After everything was out, they closed the truck door and informed me (Juan) we had twice as much stuff, and the new price for it would be $ almost $5900.00 I told him I had an accurate box count and item count and that he was full of it. He said he knew cause he could “eye ball it” no measurmens no weight or tear sheet. I asked him what if i just wanted him to unload the truck ? He told me you still must pay, and pay first before they unload. | He asked me to sign a bill of laden and i refused. I told him I would call my agent Robert. When I called Robert, he told me ” don’t worry, he’ll take care of it. I asked them to additionally now store my furnishes in their NJ warehouse, they instead moved it to Florida. When I called for delivery to Atlanta, I spoke with a character named Leo, he said I would now have to pay an additional $1700.00 as they brought it to Florida and attempted adelivery ??? I said who told him to do that ? He said someone did ??? I told him he was a liar and where did he attempt to deliver it, he said I will find out and never called back. I finally nailed him down 2 days later, and told him I would use a credit card planning to dispute the charges through Master Card. He then informed he would add on an aditional 5 % to my credit card, i said nothing. He charged my card, I did not electronically sign it, I deferred it back to Robert or Rob, he signed it i blieve. I am not a moron, and opted to not sign anything further. | End result, they billed me an additional $4795.00 to my credit card which i am now disputing. They have used coercion, holding my stuff hostage and forgery for juan the driver signing my name.A word to the wise, call the authorities, I am going through the FBI, as I uncovered over 30 additional complaints for the exact same scam perputrated upon others by this company. or companies, Having someone tell you if you “if you don’t pay we throw your stuff away ” Is a hard deall to swallow. So i will post an outcome once the feds, state and locals deal with this.
- Name: Top Quality Moving Services
- Country: United States
- State: New Jersey
- City: Carlstadt
- Address: 55 Triangle Blvd
- Phone: (877) 788-0777
- Website: www.topqualitymovingsys.com