Trulia Short Hills New Jersey

Complaint: I AM A REAL ESTATE AGENT IN LIVINGSTON NEW JERSEY, IN 2013 A SALES PERSON FROM TRULIA TALKED ME INTO A YEAR CONTRACT WITH TRULIA REAL ESTATE WEBSITE FEATURED LISTING SERVICE AND ONE YEAR PRICE WAS $499, AND LAST YEAR NOVEMBER I NOTICED MY CREDIT CARD STATEMENT START TO SHOW A MONTLY CHARGE OF $85.59 FROM TRULIA, SO I CALLED CUSTOMER SERVICE AND ASK THEM WHY THEY ARE CHARGING THIS AMOUNT FROM MY CREDIT CARD, BECAUSE I NEVER CALL FOR THIS CONTINUTED SERVICE, THEY TOLD ME ONCE I STARTED TO USE THEIR SERVICE, AT END OF THE CONTRACT, THEY SHALL AUTOMATICALLY START A MONTHLY CHARGE TO MY CREDIT CARD ACCOUNT WITH DOUBLE THE AMOUNT FROM LAST CONTRACT, I CAN’T BELEIVE WHAT THEY SAY, I TOLD THEM THIS IS A RIP OFF AND THEY SHOULD STOP TAKING MONEY FROM MY CREDIT CARD, BECAUSE I DON’T LIKE THIS RIP OFF SERVICE PLAN WITH MONTHLY CHARGES, IF I NEED A YEAR CONTRACT AT LATER TIME I WILL CALL THEM BACK, JUST DON’T DO THE UNAUTHORIZED CHARGE ON MY CREDIT CARD ACCOUNT ANYMORE, BUT THE VERY NEXT MONTH I NOTICED ON MY CREDIT CARD STATEMENT, THEY CHARGED THE SAME AMOUNT AGAIN, SO I CALLED CUSTOMBER SERVICE BACK, THE NORMAL WAITING TIME TO TALK TO THE SERVICE REP WAS AROUND A HOUR, BUT THIS TIME I HAVE TO WAIT FOR THE NEXT AVAILABLE CUSTOMER SERVICE REP. FROM 4:30 PM TO 6:30PM , I CAN’T BELEIVE WHAT THEY DID, THIS IS TWO HOURS WAITING FOR JUST TRY TO TALK TO THE LIVE PERSON, I AM SO UPSET WITH THIS COMPANY, FINALLY I TALKED TO A LADY, SHE TOLD ME SHE WILL MAKE SURE I WILL NOT GET ANOTHER CHARGE IN MY NEXT STATEMENT, BUT I DON’T BELEIVE THIS COMPANY ANYMORE, THIS TIME I ALSO CALLED MY CREDIT CARD COMPANY AND LET THEM KNOW THE RIPOFF SITUATION, AND ASK THEM TO STOP PAY ANY UNAUTHORIZED CHARGES TO THIS COMPANY FROM MY CREDIT ACCOUNT.

Tags: Sales People

Address: San Francisco, California USA

Website: www.trulia.com/

Phone: 18884663501

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Trulia Short Hills New Jersey is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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