I was insured by Geico in 2016 before leaving them for TSC-Direct that offered a rate that was so wonderful. I was paying $213.00 a month to Geico and so the new rate that I started out with at $67.00 monthly was I thought at the time was great and for low liability coverage for 25K/50K each occurrence level for a 2002 Honda CRV-LX. Within a month later TSC Direct increased the monthly payment to $71.00 a month. I have a good driving record; and I needed to downsize expenses and so I went for the change to my regret. I was on Disability and they asked what was my source of income and I told them. After accepting me they proceeded to demand a letter from my doctor stating that I would not be able to work again and current medical diagnoses that I am being treated for. I objected to this demand as no previous auto insurance I dealt with ever demanded this private info as a requirement for continued coverage. I was hooked and so I had to get the doctor’s note eventually after going back and forth with the doctor that insisted that this is unheard of. Eventually I got a doctor’s note indicating the info that they wanted. | In October 2017 I received a questionnaire asking me to notate my current mileage. I don’t drive my car much except for pleasure and medical appointments and so this info was given to them. I only had 37,043 miles on my car. Next time I heard from them was when I got a NON-Renewal letter that indicated that I was not longer accepted by their insurance company because of ”Inadequate Mileage.” I was not driving my car ENOUGH for them. Not because of any accidents or violations – but because I was not driving enough. I argued this matter with them. I got no further than one of their customer service reps. A female and then argued again with a male. I was treated Unfairly as they repeated the same script, ”our underwriters are very strict and they feel that since you don’t drive your car more than once a week that there is an, ”increased likely chance that you would forget how to drive in between excursions.” I have been driving since 20 and now I am 56 y/o. I have a perfect driving record and I was still canceled out. I later learned from other Insurance Reps from their sister company that, ” others have been denied for driving too much” after they were insured by them for one year. | People do not get fooled by their low rates. They are a scam and I was forced to find insurance elsewhere when I am now compelled to pay $311.00 monthly. This amount was a cheaper one. Progressive Insurance quote was cheaper but their underwriters were squid-dish about taking me after TSC Direct let me go this way which all other top insurers said ”is unheard of,” and ”ridiculous!” They should be closed down.
- Name: TSC Direct
- Country: United States
- State: New York
- City: Jericho
- Address: 100 Jericho Quadrangle #124
- Phone: 800-564-6669
- Website: www.tscinsurance.com