U.S. Post Office Dallas Texas

Complaint: I started going to the Post Office located at 9130 Markville Drive, in Dallas, TX about seven months ago. The agents at that postal facility were the rudest, unhappiest looking agents I had ever seen. They did not seem to enjoy working with people and one agent in particular stood out. His name is Mark Pound. Mark Pound was the most “openly hostile”” white man I had ever met

Tags: US Postal Service

Address: and that says a LOT since I am in Texas. Right off

Website: no matter how inaudible the person tries to make it. I have heard that most hurtful word many times in my life growing up in the Mississippi Delta.I have heard that word IN PERSON to MY FACE and on news programs and while watching movies. Mr. Pound

Phone: Mr. Pound was rude and very snarky. He seemed to take a particular displeasure in me everytime I entered the post office. He was so open about his disdain I would look around to see if anyone else could see his facial expressions or the way he would flick his hand in my face telling me to move on. This guy was particularly “”NASTY”” but no other post office worker would pay attention and honestly I don’t think they cared. I complained to his manager several times and nothing has been done. The Post Office is going out of business and is currently having to beg Congress for money just to stay “”afloat”” and they don’t seem to understand that their customer service is so bad that it is driving customers away. Waiting in line for what seems like an eternity is not bad enough. Their obviously miserable agent Mark Pound had to find another way to make the experience of going to the post office even more horrific than what it normally is. However

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U.S. Post Office Dallas Texas is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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